Refund Policy

Last Updated: November 20, 2019

Each of Hostcredo Web Hosting plans carry a 7 Days money back guarantee on them. Please note, this only applies to yearly Cloud Web Hosting and does NOT apply to administrative fees, install fees for custom software, SSL Certificates, Dedicated IP Addresses, Virtual Private Servers (VPS), Dedicated Servers, or domain registration/transfer/renewals. This is down to us if we agree with your reasoning and if we can fix the issue then a refund will not be issued. Prepayments and account credit are ineligible to be refunded, or transferred to alternate accounts regardless if the upcoming billing term has started. Hostcredo will not activate new orders or activate new packages for customers who have an outstanding balance with Hostcredo.

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